Plumbing & leaks
From a dripping tap to a burst pipe. Get the problem diagnosed and the repair explained.
24/7 emergency plumbing
Plumbers in London, 24/7.
No call-out fee over 2 hours.
Leaks, blocked drains or a boiler that won’t start. Plumbing and drains from £95 an hour, boilers from £105, with the price agreed before any work starts. One less thing to worry about.
- No call-out fee over 2 hours
- Gas Safe registered
- 60-minute target response
£60 call-out, waived when the job takes over 2 hours. Price agreed before work starts.
What to expect
Clear pricing, fast London response, work explained.
Price explained first
You hear the rate and what could change it before any work starts, not on the invoice.
Gas Safe for gas work
Boiler and gas jobs go to Gas Safe registered engineers. Ask to see the card on arrival.
Photos are illustrative.
At a glance
Trusted Plumber London
Trusted Plumber London is a 24/7 plumbing, heating and drainage service for homes, landlords and businesses across London, with gas work carried out by Gas Safe registered engineers and the price agreed before any work starts.
- Emergency line
- 020 7870 3200, 24 hours a day, 7 days a week
- Response
- 60-minute target for emergencies, depending on traffic, access and engineer availability
- Call-out
- £60 for a short diagnostic visit, waived when the job runs over 2 hours
- Labour
- £95 an hour for plumbing and drain jetting, £105 an hour for boiler repair, including VAT
- Parts
- Quoted to you before they are ordered
- Gas work
- Carried out by Gas Safe registered engineers
- Customers
- Homeowners, landlords and letting agents, and businesses
33London boroughs covered, day and night
60Minute target response for emergencies
24/7Emergency plumbing, boilers and drains
12Month workmanship guarantee on repairs
Help for your home
Plumbing, boiler and drain repairs
One point of contact for the problems that can’t wait. Choose a service to see how we can help.
Boilers & heating
No hot water or cold radiators? Gas Safe engineers for boiler repairs, installations and heating.
Drains & blockages
Slow sinks, blocked toilets and outside drains. Rodding, jetting and camera inspections.
Service images are illustrative.
Everything we cover
From a dripping tap
to a full re-pipe.
One company for the whole job, so a repair doesn’t turn into three separate trades and three separate call-outs.
Browse all servicesBathrooms
Kitchens & taps
Boilers & heating
Start from the symptom
Common plumbing problems
and what causes them.
The same symptom comes from three or four different faults, and usually only one of them is worth paying anyone to look at. Find the closest description below.
See every fault we coverNo hot water
The same symptom comes from the boiler, the cylinder or the thermostat. Which one decides the repair.
Radiators cold at the bottom
Sludge settles where the flow is slowest. A cold bottom and a warm top is the usual tell.
Boiler losing pressure
Pressure that drops repeatedly is being lost somewhere. Topping it up hides the leak rather than fixing it.
Boiler making a banging noise
Noise usually means scale or restricted flow in the heat exchanger, not a boiler about to fail.
Boiler locked out
A fault code and a locked-out boiler. Resetting it repeatedly clears the symptom, not the cause.
No heating
Heating gone but hot water fine, or both out. The split narrows the fault before anyone visits.
Dripping tap
Which tap it is, and whether it drips from the spout or the handle, changes the part needed.
Pipes banging (water hammer)
Water hammer. Noisy, and hard on joints over time. Worth tracing to the run causing it.
Low water pressure
Low pressure at one tap is a local fault. Low pressure everywhere is a supply or main problem.
Drain smell in the house
A dry trap, a failed seal or a blockage further down. The pattern of the smell tells you which.
Toilet overflowing
Stop the fill first. Whether it clears with a plunger says a lot about how far the blockage sits.
Leaking radiator
Valve, spindle or the body itself. Where the water appears points at which one is going.
Leaking shower tray
A tray leak shows on the ceiling below before it shows in the bathroom. Trace it before re-tiling.
Overflow pipe dripping outside
An overflow doing its job means a valve inside is not. Cheap to fix, expensive to ignore.
Water meter moving with taps off
A moving meter with everything shut is the clearest sign of a supply leak on your side.
Where is my stopcock?
Worth knowing before you need it. Most London homes have an internal and an external one.
No surprises
Plumber prices:
£60 call-out, from £95/hr.
The call-out covers a short diagnostic visit. When the job takes more than two hours, we waive that £60 fee.
See full pricing| Service | Call-out | Price |
|---|---|---|
| Emergency plumbing | £60, waived over 2 hours | £95 per hourHourly |
| Blocked drain jetting | £60, waived over 2 hours | £95 per hourHourly |
| Boiler repair (Gas Safe) | £60, waived over 2 hours | £105 per hourHourly |
| Power flush | None | From £350Fixed price |
Daytime rates. Evenings, nights, weekends and bank holidays carry a supplement of £35 to £65, confirmed before an engineer is sent. Prices checked .
What a typical job costs
| Job | How it adds up | Total |
|---|---|---|
| 1-hour tap or toilet repair | £60 call-out + 1 hr × £95 | £155 + parts |
| 2.5-hour burst pipe repair | Call-out waived + 2.5 hrs × £95 + £45 parts | £282.50 |
| 3-hour plumbing job | Call-out waived + 3 hrs × £95 | £285 + parts |
| 1.5-hour boiler repair | £60 call-out + 1.5 hrs × £105 | £217.50 + parts |
What the rate covers
- Time working on the job; travel is not charged
- Diagnosis of the fault you called about
- Standard consumables — sealant, fittings, washers
- Testing the repair before leaving
What changes the total
- Parts, quoted to you before they are ordered
- Time beyond the first hour, charged as it runs
- Access that has to be opened up and made good
- Specialist work such as leak detection or jetting
How booking
a plumber works.
Tell us what’s happening. We’ll explain the next step, with a price you can agree to before any work begins.
- 01
Tell us the problem
Call for urgent help, or request a quote online. We’ll ask about the issue and your location.
- 02
Agree the visit and price
We’ll confirm availability. Your engineer explains the work and cost before getting started.
- 03
Get back to your day
Once the repair is complete, your engineer checks the work and explains any follow-up care.
Price agreed first
A £60 call-out for short diagnostic visits, waived when the job runs over 2 hours.
60-minute target
Emergency plumbers dispatched across all 33 boroughs, traffic and access permitting.
Gas Safe engineers
Boiler, gas and heating work carried out by Gas Safe registered engineers.
12-month guarantee
Workmanship guarantee on completed repairs and installations.
Who we work for
Homes. Landlords.
Businesses.
The plumbing is the same. What changes is who needs the paperwork, and how quickly the room has to go back into use.
Homes
Owner-occupied flats and houses. One engineer, a price agreed before the work, and the room left usable.
Landlords & agents
Gas safety certificates, tenant call-outs and repairs signed off with a written record for the file.
Businesses
Offices, shops and restaurants where a blocked drain or a dead boiler closes the doors. Out-of-hours available.
Across London
Plumbers across
London.
North, south, east, west and central London. We cover all 33 boroughs, with a 60-minute target response for emergencies.
Arrival times depend on traffic, access and engineer availability. Call to confirm a time for your address.
Find your areaLoading London coverage…
Period conversions
Victorian and Edwardian houses split into flats, where generations of pipework sit behind the same wall.
Flats & blocks
Shared risers and neighbouring stopcocks. Tell us about access and the managing agent when you book.
Newer builds
Unvented cylinders, pressurised systems and limescale on taps and fittings across the harder-water boroughs.
Before and after
Illustrative example.
Work gallery
Leaks, cylinders, drains
and everything between.
Water where it shouldn’t be?
Turn off the stopcock.
Then call us.
Our promise
Our promise
We tell you the price before we pick up a tool, we fix what you called us for, and we leave the room the way we found it.
Trusted Plumber London£60 call-out, waived on jobs over 2 hours
Who turns up
Plumbers, Gas Safe engineers
and drainage engineers.
A burst pipe, a dead boiler and a blocked drain need different people. We send the one the fault calls for.
Emergency plumbing
Leaks, bursts and floods. Isolate first, then repair.
Gas Safe engineers
Boilers, gas appliances, safety checks and certificates.
Drainage
Rodding, jetting and CCTV surveys for blocked drains.
Bookings & aftercare
Confirms the visit, the price and any follow-up.
Photos are illustrative.
Call 020 7870 3200Let’s get it sorted
A small repair?
A big emergency?
Start here.
Request a quote and we’ll get in touch to discuss your job. If water is leaking now or you have no heating, call us directly.
020 7870 3200 Emergency line open 24 hours, every day.[email protected]Request a quote
Tell us a little about the job.
How fast can a plumber reach me in London?
For urgent jobs we target a 60-minute response across London, depending on traffic, access and engineer availability.
Is the £60 call-out fixed?
Yes. The call-out is £60 and covers diagnosis. If our engineer works on the job for more than 2 hours, we waive the call-out fee.
Are your boiler engineers Gas Safe registered?
Yes. Boiler work is handled by Gas Safe registered engineers, and registration details can be checked before work starts.
Do you work evenings, weekends and bank holidays?
Yes. The emergency line is open 24 hours a day, including nights, weekends and bank holidays. An out-of-hours supplement of £35 to £65 applies and is confirmed before an engineer is sent.
Do you cover my borough?
We cover all 33 London boroughs, including North, South, East, West and Central London.
Will I know the price before work starts?
Yes. The engineer confirms the call-out, diagnosis and labour rate before starting so there are no hidden surprises.
How much does a plumber cost in London?
Our plumbing labour is £95 an hour including VAT, and boiler repair is £105 an hour. A £60 call-out covers a short diagnostic visit and is waived when the job runs over 2 hours. The price is agreed before work starts, and parts are quoted before they are ordered.
How much would a plumber charge for 3 hours of work?
At our daytime rate, 3 hours of plumbing work is 3 × £95 = £285 including VAT, plus any parts you agree to. Because the job runs over 2 hours, the £60 call-out is waived. Evenings, nights, weekends and bank holidays carry a supplement that is confirmed before an engineer is sent.
Do all plumbers charge a call-out fee?
Most London plumbers charge either a call-out fee or a minimum first-hour charge. Ours is £60 and covers a short diagnostic visit. If the engineer works on the job for more than 2 hours, the £60 is waived and you pay only the labour and any parts you agreed to.
How much does it cost to unblock a drain?
Blocked drain jetting is £95 an hour including VAT. Engineers can also rod the drain or run a CCTV camera survey to find where the blockage sits. The £60 call-out is waived when the job runs over 2 hours, and the price is agreed with you before work starts.
How much is a power flush?
A power flush starts from £350 including VAT and is charged as a fixed price, not by the hour. The engineer checks your heating system and confirms the price before starting. Radiators that stay cold at the bottom while the top is warm are a common sign of sludge a flush can clear.
What is classed as a plumbing emergency?
Water you cannot stop, a burst pipe, a leak coming through a ceiling, sewage backing up, no heating or hot water in cold weather, and any smell of gas are all emergencies. A dripping tap or a slow drain can usually wait for a booked visit at a time that suits you.
What should I do if I smell gas?
Leave the property if you can, do not use switches or naked flames, open windows and turn off the gas at the meter. Then call the National Gas Emergency Service on 0800 111 999. Once the supply is made safe, our Gas Safe registered engineers can trace and repair the fault.
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24/7 London emergency plumbing
Plumbing emergency? Call now.
Water damage gets worse every minute. Speak to a London plumber and agree the price before work starts.